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CREATE a business process flow, perform an “as-is” and “to-be” process flow analysis of a process you are familiar with. The process can be from either your professional (e.g., a process at your workplace that could be improved) or personal (e.g., grocery shopping, monthly budgeting, etc.) contexts. Be creative and innovative! Have some fun with this! For your submission, please include the following:
Brief introduction/description of the process you chose and why.
“As-Is” process flow swimlane diagram with bulleted list of issues.
“To-Be” process flow swimlane diagram with bulleted list of improvements based on the issues.
A brief paragraph summarizing your analysis.